Connected Service Advisors Increase Revenue

Car owners who make a personal connection with their service advisor are
more likely to return for service and spent more per visit. Of those owners who indicated a connection to a service advisor, 70% said they would definitely
return for service and had a satisfaction score of 936, compared to 720 for
those not connected (J.D. Power 2007 SURS Study).

Dealerbug provides a personal, everyday connection between service advisors and customers to build loyalty and repeat purchases.